Pharmacy First Service
How the Pharmacy First Service can help you you
The Pharmacy First Service provides easy access to prompt advice and treatment including prescription medicines, where appropriate, for seven common conditions. Here is the list of common conditions covered alongside the age criteria:
Earache (Acute otitis media)
1–17 years
Sudden and severe earache often accompanied by fever. In-person consultation only.
Impetigo
1 year and over
Contagious skin infection with red, crusty sores, usually around the mouth or nose.
Infected insect bites and stings
1 year and over
Red, swollen, painful or hot bites and stings from insects such as mosquitoes, bees or spiders. Excludes bites or stings that occurred whilst travelling outside of the UK.
Shingles
18 years and over
Painful rash with blisters caused by the varicella-zoster virus, usually on one side of the body.
Sinusitis
12 years and over
Head congestion, facial pain, pressure, and runny nose for over 10 days.
Sore throat
5 years and over
Pain or scratching sensation in the throat, difficulty swallowing, and swollen glands with a fever.
Urinary Infections
16-64 years
Uncomplicated urinary tract infections (UTIs) in women: Burning pain during urination, frequent urination, and urgency to urinate.
Be seen same-day
We can help you with seven common conditions without needing a GP appointment.
Get Expert healthcare
Call into store to meet our friendly Healthcare Professionals. All Pharmacy First consultations are carried out by qualified Pharmacists.
Get Your Prescription
The Pharmacy First Service enables our pharmacists to supply prescription-only medicines including antibiotics and antivirals where clinically appropriate to treat the above seven common conditions without the need to see a GP.
FAQs
Common conditions such as sinusitis, sore throat, earache, urinary infections, impetigo, shingles, and infected insect bites are covered.
NHS-registered patients in England meeting the age and condition-specific criteria are eligible.
No, the Pharmacy First Services are available on a walk-in basis at participating pharmacies.
Yes, prescription medicines are provided if deemed appropriate by the pharmacist.
Patients aged 1 to 17 years can receive consultations for earache.
Women aged 16-64 can visit a participating pharmacy for advice and treatment for urinary infections.
Yes, consultations are free for eligible NHS patients, but prescription charges may apply unless the patient has a valid exemption.
What Our Patients Say
Best pharmacy in the area. Quick, Efficient, Reliable. The pharmacy is busy (probably because it’s so good), well staffed and staff are very obliging.
How amazing to find friendly, smiling helpful staff in a pharmacy. Tesco and lloyds should be ashamed! Thank you for your efficiency and definitely speed!!
The staff at this chemist go above and beyond to help customers. They are an amazing group of people. Thank you all for being so kind
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